Custom Parts.
Made Right.

TAE manufactures precision industrial components across seven core disciplines — CNC machining, plastic machining, laser cutting and sheet metal, industrial fabrication, custom industrial knives, 3D printing, and preformer dies — from single pieces through to volume production runs.

Yes. TAE is ISO 9001:2015 certified, audited by SGS, meaning every part is manufactured, inspected and documented under a certified quality management system.

No. TAE accepts orders from a single piece through to full production volume runs. There is no minimum order quantity.

TAE is based in Pendang, Kedah, Malaysia and ships parts globally via DHL, FedEx and local couriers, with full tracking to destinations worldwide.

Yes. Indicate this in your enquiry and we will review and sign your NDA before you share any drawings or technical details.

Yes. Tell us your material specification and we will source and supply the right material, cut to size and ready to use.

We accept STEP (.stp, .step), DXF, IGES and PDF. For complex assemblies, STEP is preferred for accuracy.

No. From a single prototype to full production runs, every order receives the same engineering attention.

Yes. Send us your physical part or a dimensional sketch and we will reverse-engineer, quote and manufacture.

Customers may choose Advance Bank Transfer (Telegraphic Transfer / Wire Transfer) as a payment method when confirming an order.

To ensure that production begins as quickly as possible, kindly email your bank transfer receipt or payment advice to: info@taework.com

Production days are counted from the days we receive confirmation of the credit from the bank. Always include your reference number.

Payment must be made within 14 days from the date of the order.

All wire transfers must be made to:

Beneficiary name: T.A.E. Engineering Works Sdn. Bhd.

Bank name: HSBC Bank Malaysia Berhad

Account number: 339-064420-101

BIC: HBMBMYKL

Bank address: Lingkaran TRX, Tun Razak Exchange, Kuala Lumpur, Malaysia

Yes. We provide shipping services to customers worldwide, subject to applicable import, export, customs, and trade regulations.

Depending on the destination, shipments are handled by trusted international courier partners including DHL Express, FedEx, and other approved logistics providers where applicable.

If you have a preferred courier service, kindly indicate your request when confirming your order. While we will make every reasonable effort to accommodate your preference, the final courier selection remains subject to service availability and destination coverage.

Delivery times vary depending on the destination country, customs clearance procedures, and courier operations.

Shipping charges are calculated based on several factors including: delivery destination, package dimensions, shipment weight, shipping method selected, and courier service availability.

A shipping quotation will be provided together with your sales quotation or order confirmation.

Available delivery options may include Standard Delivery (cost-effective, normal transit times) and Express Delivery (faster service for urgent orders where available).

Shipping charges do not include import duties, customs taxes, VAT/GST, or other government charges imposed by the destination country — these remain the sole responsibility of the customer.

Unless otherwise agreed in writing, all completed orders will be shipped directly to the delivery address provided. Self-collection is generally unavailable but may be arranged under special circumstances with prior approval.

You must be legally capable of entering into a binding contract under the laws applicable in your jurisdiction. Individuals under the age of eighteen (18) may only use our Services with the permission and supervision of a parent or legal guardian. We reserve the right to refuse service or cancel orders if we reasonably believe a customer does not satisfy these eligibility requirements.

Certain features of our Services may require registration of an account. You agree to provide accurate and current information, maintain the confidentiality of your login credentials, promptly update any inaccurate information, and immediately notify us of any unauthorized access to your account. You remain responsible for all activities conducted using your account.

Any quotation provided by us is an invitation to place an order and does not constitute acceptance of a contract. Quotations are based upon the information supplied by the customer and may change if specifications, quantities, or material availability changes, or if pricing errors are identified. Unless otherwise stated, quotations remain valid for thirty (30) days.

Orders become binding only after we expressly accept them. We reserve the right to reject or cancel any order for reasons including manufacturing limitations, technical feasibility, material availability, suspected fraud, violation of these Terms, or safety concerns. Receipt of payment alone does not guarantee acceptance of an order.

Customers are solely responsible for all uploaded files, drawings, CAD models, specifications, dimensions, tolerances, material selections, and other information submitted to us. Our review of files is limited to determining whether the files appear suitable for manufacturing and should not be interpreted as engineering approval, safety certification, or design validation.

Unless expressly agreed in writing, we provide manufacturing services only. We do not provide engineering certification, product safety approval, structural verification, legal compliance assessment, or fitness-for-purpose analysis. Customers remain solely responsible for ensuring their products are safe, lawful, and suitable for their intended application.

You agree to use our Services only for lawful purposes. You must not submit any design, file, drawing, model, instruction, or order that violates applicable laws, infringes intellectual property rights, promotes criminal activity, supports terrorism, facilitates fraud, or violates sanctions or export control laws. We reserve the right to reject any order that we reasonably believe violates this policy.

Our Services must not be used to manufacture or assist in the manufacture of weapons or prohibited items, including but not limited to: firearms, firearm components, suppressors, ammunition, explosive devices, bombs, grenades, mines, missiles, military ordnance, weapon conversion kits, or any item prohibited under applicable law. We may reject, suspend, or permanently refuse any order we believe involves prohibited items and may cooperate with law enforcement where required.

Customers represent and warrant that they comply with all applicable export control laws, trade restrictions, sanctions, customs regulations, and import laws. Customers further warrant that they are not subject to applicable sanctions and that products will not be exported contrary to applicable law.

Customers retain ownership of the intellectual property contained within their submitted files. By submitting files, customers grant us a limited, non-exclusive, royalty-free licence solely for the purpose of manufacturing, inspecting, packaging, shipping, quality assurance, and providing the requested Services.

Customers warrant that they own or are authorised to use all submitted designs, that manufacture does not knowingly infringe any intellectual property rights, and that all submitted information is accurate. Customers agree to indemnify us against claims arising from customer-supplied designs.

We will take commercially reasonable measures to protect submitted files from unauthorised access. However, no electronic storage or transmission system can be guaranteed to be completely secure. Unless otherwise agreed in writing, customers should not submit information considered highly classified or requiring specialised security controls.

Manufactured products are subject to reasonable industry tolerances. Minor cosmetic imperfections, surface finish variations, colour differences, tool marks, burrs, dimensional deviations within specified tolerances, or other variations that do not materially affect the intended function shall not be considered manufacturing defects.

Prices displayed on our website may change without prior notice. Applicable taxes, duties, customs charges, shipping fees, and other governmental charges remain the customer's responsibility unless expressly stated otherwise. Production will generally commence only after payment has been successfully received unless alternative credit arrangements have been approved.

Estimated production and delivery dates are estimates only. Delays may occur due to equipment maintenance, material shortages, logistics disruptions, customs processing, force majeure events, or other circumstances beyond our reasonable control. We shall not be liable for losses arising from production or delivery delays.

Customers should inspect products promptly after delivery. Any alleged manufacturing defect should be reported within seven (7) days after receipt unless mandatory law requires a longer period. Failure to notify us within the applicable period may constitute acceptance of the delivered products.

Because every product is manufactured according to the customer's individual specifications, custom-manufactured products generally cannot be returned. Returns are not accepted solely because a customer changes their mind or makes an error in the submitted design. If you believe your order contains a manufacturing defect, please contact our customer support team. If, after investigation, we determine the issue resulted from our manufacturing process, we may at our sole discretion remake the affected product, repair it, issue a partial or full refund, or provide another commercially reasonable remedy.

To the maximum extent permitted by applicable law, our total liability arising out of or relating to any order shall not exceed the amount paid by the customer for the specific order giving rise to the claim. We shall not be liable for indirect, incidental, consequential, punitive, or special damages, including loss of profits or business interruption.

Except as expressly stated in these Terms or required by applicable law, our Services and products are provided on an "as available" and "as is" basis. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

Customers agree to indemnify and hold harmless the Company, its directors, officers, employees, contractors, and affiliates against claims, damages, losses, liabilities, costs, and legal expenses arising from customer designs, misuse of manufactured products, infringement of intellectual property, breach of these Terms, or violation of applicable law.

We collect, use, store, and process personal information in accordance with our Privacy Policy. Information collected may include account details, contact information, payment information, uploaded files, manufacturing records, shipping information, and communications with customer support.

We may suspend or terminate access to our Services at any time where we reasonably believe these Terms have been breached, unlawful activity has occurred, or continued service creates unacceptable legal, operational, financial, or safety risks.

We are not responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, war, terrorism, labour disputes, governmental actions, cyberattacks, pandemics, transportation failures, shortages of materials, utility interruptions, or equipment failures.

We may update these Terms from time to time. Updated versions become effective upon publication on our website unless otherwise stated. Continued use of our Services after publication constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles. Any disputes shall be submitted to the courts having jurisdiction in Malaysia, unless mandatory law provides otherwise.

If you have questions regarding these Terms, please contact: T.A.E. Engineering Works Sdn. Bhd., Website: taework.com, Email: sales@taework.com, Address: Lot 814, Jln Bukit Jenun, Kg Paya Kelubi, Mk Ayer Putih, 06700 Pendang, Kedah, Malaysia.

These Terms, together with our Privacy Policy and any documents expressly incorporated by reference, constitute the entire agreement between the parties regarding the Services and supersede all prior communications, representations, and understandings relating to the subject matter.